Who provides the coaching?

Every Coach is a licensed and experienced clinician with the qualifications, skills and training needed to deliver safe and effective coaching and care. Coaches have a variety of skills and specialties to help you address a wide array of concerns like relationship problems, mild depression, grief or stress.

In addition to holding a professional license and having a minimum of five years of clinical experience, Coaches must also obtain and maintain the Board Certified TeleMental Health Provider (BC-TMH) credential, a special accreditation that ensures they’re trained in the best practices for delivering technology-driven care.

What do the letters such as LCPC, LCSW and BC-TMH by the name of the Coaches mean?

All of our Coaches are licensed and experienced mental health professionals. The letters behind their name refer to their specific professional credentials.

For example, LCPC stands for Licensed Clinical Professional Counselor, LCSW stands for Licensed Clinical Social Worker and BC-TMH stands for Board Certified Tele-mental Health Provider.

What issues are appropriate for Textcoach®?

Whether you’re trying to manage stress, boost your mood, improve a relationship, build resilience or increase mindfulness, coaching can provide you with the support, practical tools and resources to help. If you need a referral to other resources, like counseling or therapy, your Coach will be there to assist you.

And remember, although your Coach is also a licensed and experienced clinician, coaching is not appropriate for emergencies. If you’re in a life-threatening situation, do not use Textcoach®. Call 1-800-273-8255 for immediate help, or dial 911.