From the ‘Edit Profile’ section on the web platform, click on the ‘Deactivate Your Account’ tab and follow the instructions.
FAQ Type: General
How do I deactivate my account?
If you choose to deactivate your account, you will no longer be able to exchange messages with your Coach. However, you may log in again in the future with your original username and password to reactivate your account.
If I deactivated my account, can I come back and participate in coaching again in the future?
If you choose to deactivate your account, you will no longer be able to exchange messages with your Coach. However, you may log in again in the future with your original username and password to reactivate your account.
How can I change Coaches?
If you feel that your Coach is not a good fit for you, you may request a new Coach at any time directly through the coaching platform. All Coaches receive special training to help ensure a smooth transition.